📦 SHIPPING POLICY

We ship using USPS and UPS.

Processing Time

Standard processing for custom orders: 2–3 weeks
Non-custom items: 3–5 business days

Shipping Rates

Recommended (use exact rates you choose):

• $5.95 Flat Rate (light items)

• $8.95 Standard Shipping (hoodies/heavier items)

• Free Shipping $75+ (optional)

Delivery Time

Most U.S. deliveries arrive within 2–5 business days depending on carrier.

Lost/Stolen Packages

Thread of Hope is not responsible once the package is with the carrier.

File a claim with USPS/UPS if needed.

Local Pickup

Available upon request
Pickup instructions provided after your order is complete.