Customer Drop-Off Items

If you provide your own apparel or items for us to embroider or print:

Thread of Hope is NOT responsible for any damage that may occur during production.

Embroidery machines can occasionally:

• Pull or catch fabric

• Create holes or snags

• Distort material unexpectedly

Because these items are not purchased by us, we cannot replace or reimburse damaged customer-provided items.

Drop-off items are processed at your own risk.